Frequently asked questions
What do the products look like?
They are documents: workflow diagrams, written procedures and checklists, and mapping canvases. Each product page describes what the document covers, and products with a ready download show a download button in My Downloads.
Do I need special software to open the files?
No. The documents are made to open in the tools you already have, such as a document reader, a word processor or a diagram editor.
Are these automation tools that run my workflows?
No. They are documents. A blueprint is a diagram that shows how a routine should flow, and an SOP pack is written procedure text. You print them, edit them and follow them; nothing connects to your systems.
Can I edit the files and use them inside my company?
Yes. You may edit the files and use them for your own business and team. You may not resell or redistribute the files themselves, alone or inside another product.
Why do some products say Preparing — check back soon?
Download files are released product by product. When a file is ready it appears in My Downloads in your account, and your purchase stays on record until then.
Will the templates match my company's exact process?
They are starting points built around common routines. Each one has blank fields and editable text so you can change steps, owners, amounts and wording to match how you work.
Can I print the documents?
Yes. They are laid out for a standard office printer and are made to print cleanly in black and white.
How will I receive my purchase?
No shipping. Instant digital delivery after payment.
What is your refund policy?
Refunds are available within 30 days from the date of purchase. To request one, email support@brintexworkflowsuiteplus.com.
Is this a one-time purchase?
Yes. Every order is a one-time payment, no subscription or recurring charges.
What will appear on my card statement?
Charges appear as BrintexWorkflowSuitePl.
Is there a limit on quantity?
Digital items can be purchased once per order.
How do I reach customer service?
Email support@brintexworkflowsuiteplus.com. We are available Monday–Friday 9:00 AM–5:00 PM MT.
Who can buy from this site?
Purchases are open to customers in the United States who are 18 or older.
Need more help? Contact us.